With our advanced state of the art cleaning equipment, we can clean all hot tubs and pools anywhere. We pride ourselves in being “The Best Hot Tub Service & Spa Repair Company in the Carolinas”Cleaning Services currently being offered

 

 

Total Spa Cleaning - First or Annual Visits

Full service to include - the jets and lines chemically purged and cleaned, filter cleaned, as well as full post purge water change. Interior and exterior cleaning of cabinet, shell and cover as well as a protectant applied. Includes chemicals to obtain proper water chemistry at time of visit. Includes vacuuming spa jets, intakes, cleaning all valves and seals as well as checking all electronic components and settings. Takes 3-5 hours. Ongoing chemicals are not included.

 

Monthly and Bi Monthly Spa Maintenance

Includes partial water changes in addition to the following services

Chemicals to obtain proper water chemistry while on site are included; however, Ongoing chemicals are not included unless by request and will incur additional charges. We match any locally advertised price from a storefront.

 

All Services Include (Charleston County Customers Only)

• Addition of Industrial Strength Plumbing Line Cleanser to meet DHEC Recommendations
• Water Drain and re-fill
• Thoroughly clean spa shell (inside the spa)
• Spa lip cleaning and polishing
• Vacuuming sand from spa bottom
• Complete water analysis
• Chemically balance, filter and sanitize fresh water fill
• Restock chemicals (upon request - separate billing)
• Clean and condition cover with UV protective coating
• Check and update all computer settings to ensure proper operation

• We also offer the following routine services as well

   

   

Annual Opening or Closing of Spas and Pools are charged $89 hourly and typically result in a final bill of $250 but are based on the then current conditions of the pool and surroundings as well as the location and other details. ______________________________________________________ Opening Service - Full Service and Prepare for use Closing Service - Full Service and Prepare for winter   Contract Cleaning Service   Charges   Monthly Service (12 times annually) $89 each visit   Bi-Monthly Service (6 times annually) $119 each visit   Quarterly Service (4 times annually) $149 each visit   Seasonal Service (3 times annually) $199 each visit     Vacation Rental Cleaning Service     Weekly Service $50 each visit (50 visits annually) $220 monthly   Bi Weekly Service $75 each visit (25 visits annually) $165 monthly   Seasonal Service (2 visits annually) $39 monthly   Annual Cleaning (Once per year) (must pay monthly) $20 monthly   DId you know you must change the water between tenant changes?   With any maintenance plan you receive a free onsite tech support visit and receive a courtesy upgrade on your warranty plus you receive 50% off labor on most repairs. Prices are subject to change - you must agree with terms and conditions and payments must be made prior to service or processed via ACH debit or Credit Card only.

 

Spa Start-Up using Chlorine or Bromine

Spa Start-Up (first time or upon drain/refill)

1. Fill spa or hot tub with water.  Once filled, start your equipment following the manufacturer's instructions, and turn jets on high. All chemicals should be broadcast spread with all pumps on high and all air valves closed.

2. Add Stain & Scale Control per directions on bottle

3. Add Water Clarifier per directions on bottle

4. Using a 4 way Test Strip, test for Total Alkalinity, Calcium Hardness & pH.

5. Balance the Total Alkalinity, Calcium Hardness & pH of the spa water.

6. Apply Brominating Concentrate OR Chlorinating Concentrate according to label instructions.  Establish a proper chlorine residual of 3.0 chlorine and 6.0 ppm bromine

7. Add Spa Enzyme per directions on bottle

8. In a Bromine Floater, float about 1 tablet per 100 gallons of spa water  OR Broadcast spread Brominating Concentrate 2-3 weekly

 

Wait until the spa has reached the desired temp before adding chemicals.

 

General Spa & Hot Tub Chemistry & Care Questions

 

Q. How often do I need to test my spa water?

A. Spas operated on chlorine or Bromine and BaquaSpa or Soft Soak spas can be tested weekly as long as sanitizer is added per guidelines..

Q. Why do I need to test my spa water?
A. Regular, testing of your pool water prevents problems which lead to repairs & unhappy users. It also prevents long-term problems such as corrosion of components, accessories, and parts. Prevention of scale buildup in a spa's heater is another long-term need.  Then there are odors, germs, viruses, legionelles, and skin diseases.

Q. Why is PH balancing important?
A. Your spa's pH is a critical factor in how well everything works. When the pH is too high, the water becomes cloudy, the sanitizer works less efficiently, algae & bacteria grow more easily and quicker. Scale can begin attacking metal surfaces (especially heaters). Low pH causes very clear, but unhealthy water in that the sanitizer is used up quickly, the water becomes corrosive, eye irritation is noticed and your skin may become irritated and itchy.

Q. How often should I complete Computerized Testing & Analysis?
A. We recommend that a water sample be taken in about two times during a spa's "water cycle" for routine testing & analysis. Water samples should also be brought in at pool opening & closing.

Q. What is a Spa water cycle?
A. A Spa water cycle is a term for the length of time that water remains in a spa.  The cycle is purely dependent on 2 factors: the size of the spa and how often it's used.  Normally a cycle lasts 2 to 6 months. 

Q. Why do I have to change my spa water so often?
A.  You know what a bathtub looks like after one person, right?  What if there were several people in their with you?  The big difference between a spa & a bathtub is that a spa has a built-in filter & it's being chemically treated. If it gets really foamy or cloudy, the most inexpensive method is to drain, clean & refill the spa.

Q. My water is cloudy, why?
A. Cloudy water is caused by many things & is an indicator of other water issues. If the water is "older"  than 3 months, change the water.  Prevention is the solution!

Q. Do I have to worry about Algae in my spa?
A. Normally No, Unless you abondon the spa for extended periods, algae growth is rarely a problem in a properly treated spa. 

Q. Why do i get a rash whenever I use my spa?
A. A rash can be caused by many factors.  When a new customer comes in with a "hot water rash" problem, they're usually NOT following a proper chemical routine. Pseudomonas aeruginosa is a typical problem that is prevented by proper sanitizing.  A rash could also be dry, itchy skin because of a high pH or too much sanitizer that can dry out the skin.  When in doubt, check with your doctor; then drain, clean & refill the spa.

Q. Why does my spa get a constant build-up of foam?
A. Foam is a normally a good indicator that the water needs to be changed.  A little bit of antifoam will treat "regular" foaming & adjusting the Calcium Hardness will help prevent it.  Thick "beer head" foam means CHANGE THE WATER.

Q. What is a disease one can get from a hot tub?
A. Following Maintenance guidelines and having Myspaguy come out to clean your spa will go a long ways for legionellosis prevention or pseudomonas aeruginosa.  Legionellosis requires more space to explain what it is & how to prevent it.  Click here for important DHEC information.

 

Q. Why does my spa get a constant build-up of foam?
A. Foam is a normally a good indicator that the water needs to be changed.  A little bit of antifoam will treat "regular" foaming & adjusting the Calcium Hardness will help prevent it.  Thick "beer head" foam means CHANGE THE WATER.

Q. Why does my spa get a constant build-up of "goo" at the waterline?
A. That "goo" or "bathtub ring" is normal.  Adding a Spa Enzyme to the water will help in preventing it. Having users shower first will prevent additional "nasty" from getting in the spa.  If using Soft Soak® or Baqua Spa®, excessive use of Sanitizer will cause a heavy waterline build-up; be sure to maintain your Soft Soak® or Baqua Spa® Sanitizer level at 30 ppm.

Q. Why does my spa smell stale?
A. When was the last time the spa was used?  Your spa needs to breath.  Especially if it's not being used a lot.  The cover traps all of those odors inside until the cover is removed.  Remove the cover & allow the jets to run on high with the bubbler (if equipped) for at least one hour weekly to allow the "stale impurities" to "gas-off".  Also, be sure to chemically clean the filter about every 6 to 8 weeks and change the water every 2 to 4 months. It is not a bad idea to change 25-50% of the water monthly and spray off the filters weekly during heavy usage periods.

Q. We use a biguanide (Soft Soak® or Baqua Spa®) sanitizing system in our spa & sometimes there is a very pungent odor.  Why?
A. This occurs every once in a while.  The short answer is we don't really know what causes this really pungent odor (neither do the manufacturers).  What we can tell you is that the odor situation is alleviated by:
1. the regular use of Waterline Control;
2. keep the sanitizer level at 30 -40 ppm.; 
3. be sure to allow the spa to "breath" for at least 60 minutes every week.  
Those steps relieve 90% of the odor problems but are related to the chemical system and not the tub.

Q. What is this bather load you keep talking about?
A.  Bather load is "how many people are using the spa, how many times per week."  Here are the guidelines that we use: 

In an average sized spa which is about a 400 gallon spa
Light usage is defined as having 1 to 3 people using the spa 2 or less times per week. (or more frequently but everyone showers before entering.)
Heavy usage - 4 or more people using the spa 3 or more times per week or less if people are not showering.

 

Q. Why does the spa's pumps cut off every 15 to 20 minutes?
A. People on average sit in spas or hot tubs for about 20 minutes.  Much longer than that and your body's core temperature begins to elevate and you may begin to feel feverish.  A study of women ages 18 to 38 published in the Canadian Journal of Medicine found that the core body temperature reaches 102°F after soaking for 40 minutes at a water temp of 104°F.  For many people, especially children or older adults with circulatory conditions, that can be dangerous.  Limit your soak time to no more than 15 to 20 minutes unless the water is maintained at 98°F - which wont affect your core temp anyway and you can stay in as long as you want. Since you can easily lose track of time, the manufacturers all set their cutoff from 15-20 minutes.

 

Q. I put too much Chlorine (or Bromine)in my spa, what do I do?

A. If you added too much Chlorine or Bromine to your spa, just add a couple of inches of fresh water.  That will dilute the sanitizer level to a more comfortable range.  If your skin is sensitive, we would recommend not using the spa until the level comes down to 3.0 ppm Free Chlorine or 6.0 ppm Bromine.

 

Q. How does Chlorine compare to Bromine, Soft Soak or other spa and hot tub sanitizing systems?

A. Check out the table below.

 

 

Properties	Chlorine	Bromine	Soft Soak®	Nature2® or Spa Frog®*	Pristine Blue®	Ozone***
Granules	Yes	Yes		(shock only)	(shock only)	(shock only)
Tablets	not recommended	1"
Liquid	no	no	Yes		Yes
Effects pH	raises	lowers	raises	near neutral	near neutral	near neutral
Non-Chlorine			Yes	uses some Chlorine	Yes	uses some Cl
Non-Bromine			Yes		Yes	uses some Br
Effective Sanitizer	Yes	Yes	Yes	**	**	**
Effect on skin/hair	may dry skin & hair	may dry skin & hair	Soft on Skin & Hair	Little or none reported	Little or none reported	Little or none reported
Ease of application	applied 2 - 3x per Week	applied 2 - 3x per Week	applied 2 - 3x per Month	Shock added weekly	Shock added weekly	Shock added weekly
Effect on Filter	none	none	aids filter efficacy	none	none	none
Wooden Hot tub use	Yes	Yes	NON-Wood ONLY	Yes	Yes	Yes

A Spa is very beneficial and can actually aid in Relaxation and Reducing Stress & Fatigue

 

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